{"id":347,"date":"2024-08-12T10:12:51","date_gmt":"2024-08-12T08:12:51","guid":{"rendered":"https:\/\/www.biyou.at\/?page_id=347"},"modified":"2026-04-08T08:20:39","modified_gmt":"2026-04-08T06:20:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.biyou.at\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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biYou. Questions and answers about holidays & yoga at the organic hotel and yoga studio in Schladming.<\/h1>\n\n\n\n

Yoga, mountains, active time, relaxation, a superb organic breakfast\u2026 all this awaits you during your biYou stay with us in Schladming, Austria. We've summarized everything you need to know before your arrival in our FAQs. Still have a question? Our virtual assistant, FranzKI, will be happy to answer it quickly.\u00a0here.<\/strong><\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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What does biYou mean?<\/summary>\n

Our new name is a combination of our main focuses. Enjoy organic. Experience yoga. Be yourself. Hello biYou. Why Ecoquartier? Because we are not a classic hotel, not an apartment building and not a yoga hotel. We are a meeting place. A place for vacation. A place for retreats. A place for workation. Your quarters in the mountains.<\/p>\n<\/details>\n\n\n\n

What does Ecoquartier mean?<\/summary>\n

Eco is our most important pillar because we firmly believe that a sustainable lifestyle protects the environment as well as promotes personal well-being. Whether it's food, bedding, furniture, personal care products, plastic-free breakfast buffet or yoga equipment - everything we do is as regional, ecological and environmentally friendly as possible. Every product is selected with conviction and the utmost care to ensure that it meets our high ecological standards. We rely on organic food, natural materials and resource-saving production methods to offer you the best of the world of sustainable products. Our love for nature is reflected in every detail. Eco(Quartier) is more than just a concept for us - it's a lifestyle that we want to share with you.<\/p>\n<\/details>\n\n\n\n

To the biYou Biohotel with kids?<\/summary>\n

With pleasure. Our biYou Ecoquartier and the surrounding area are ideal for a holiday with children. Families can choose between different categories. In addition to the triple rooms, you can also holiday together in family rooms, studios and cabins. Just a note about the cabins: there is a ladder leading to the sleeping loft for the kids. No problem at all for children aged 4 and over, but not suitable for very young children. By the way: children up to 3 years old are free with us. From 3 years old there are special children's prices. <\/p>\n<\/details>\n\n\n\n

What are the check-in and check-out times? <\/summary>\n

On the day of arrival, your rooms and cabins will be available from 3 p.m. If you plan to arrive after 8 p.m., please let us know. Check-out is by 10 a.m.<\/p>\n<\/details>\n\n\n\n

Is a later departure possible?<\/summary>\n

Depending on availability and for a fee, you can also check out after 10:30 a.m. Please let reception know in advance if you would like a late check-out.<\/p>\n<\/details>\n\n\n\n

What cancellation conditions apply?<\/summary>\n

3 months to 30 days before arrival: 40 % of the travel price <\/p>\n\n\n\n

29 days to 7 days before arrival: 70% of the travel price<\/p>\n\n\n\n

6 days to 1 day before arrival: 90% of the travel price<\/p>\n\n\n\n

On the day of arrival or early departure: 100 %<\/p>\n<\/details>\n\n\n\n

Is there a parking space?<\/summary>\n

Yes. Each room or cabin has a parking space available free of charge for the entire stay. Electric cars can be charged at our two electric charging stations. We charge \u20ac0.50 per kWh or part thereof. You will receive a total bill when you check out.<\/p>\n<\/details>\n\n\n\n

Can I also travel there by public transport?<\/summary>\n

You can also get to us by public transport. The train station is in Schladming. From there, you can get to us in 10 minutes by taxi. <\/p>\n<\/details>\n\n\n\n

What is the nearest airport?<\/summary>\n

The nearest airport is Salzburg. We can also recommend Haberstatter Reisen. The company regularly organizes shared taxis from the airports in Munich, Vienna and Salzburg: www.reisen-habersatter.at<\/a>
Or Taxi Thaler also offers airport transfer from Salzburg: +43 664 536 21 50.<\/p>\n<\/details>\n\n\n\n

local taxi companies<\/summary>\n

Taxi Thaler: +43 664 5362 150 or +43 3687 61338
Taxi Seebacher: +43 664 4228 988
City Taxi: +43 664 1299 99
Taxi Maxi: +43 3687 22222
Taxi Steve: +43 664 4342 742 or +43 3687 22855<\/p>\n\n\n\n

<\/p>\n<\/details>\n\n\n\n

What payment options are available?<\/summary>\n

At biYou you can pay with all major credit cards such as VISA, Mastercard or your EC card. Payment in cash is also possible. There is an ATM in the center of Rohrmoos, a 5-minute walk from the hotel. There are various banks in Schladming.<\/p>\n<\/details>\n\n\n\n

What is special about the double rooms?<\/summary>\n

Our double and triple rooms are equipped with comfortable double beds. The special thing: The beds can be pushed apart easily and simply if required. Ideal for those who like to travel together and are on the move, but want to enjoy "privacy" when sleeping and sleep in two separate beds.<\/p>\n<\/details>\n\n\n\n

What culinary offerings are available?<\/summary>\n

During your vacation in the mountains, you can enjoy a healthy breakfast with us every morning from 8 a.m. to 10 a.m. with lots of regional, seasonal products, always organic wherever possible. Guests in our cabins also have breakfast in our breakfast room. Tea, coffee, fresh juices, egg dishes, warm porridge, vegan alternatives and much more ensure an energizing start to the day. And right next door you will find a refrigerator stocked with drinks such as water, wine and beer. You can help yourself here by simply making a note on a list. There is no evening meal at biYou. In the studios or in the cabins you can conjure up something delicious in the kitchen yourself. We are happy to recommend bars and restaurants in Rohrmoos and Schladming.<\/p>\n<\/details>\n\n\n\n

Eco cleaning service<\/summary>\n

The rooms and studios are cleaned every other day. The cabins are cleaned every week. <\/p>\n<\/details>\n\n\n\n

Have breakfast at biYou as an external guest?<\/summary>\n

Our breakfast is also available to anyone who is not staying overnight in our house. However, we ask that you please give us a quick call and make a reservation in advance by calling +43 3687 61 350 or by emailing hallo@biyou.at. \u20ac25 per person. <\/p>\n<\/details>\n\n\n\n

Accommodation options?<\/summary>\n

We call our "breakfast room" Bistro Bergkristall, or BB for short, as a homage to the former name Bergkristall. You can spend the whole day here. Read a book. Play games. Get together. Enjoy coffee and tea, as well as a good juice, a refreshing beer or a pleasant glass of wine. Feel free! <\/p>\n<\/details>\n\n\n\n

garden in biYou<\/summary>\n

There is a pretty garden around our house with cosy spots and our gazebo. Comfortable loungers and garden furniture are available so you can retreat into nature and get some fresh air. <\/p>\n<\/details>\n\n\n\n

Internet | WiFi?<\/summary>\n

Of course, it is available in excellent quality throughout the Ecoquartier and in the cabins. However, for better and healthier sleep, it is switched off between 11pm and 7.30am.<\/p>\n<\/details>\n\n\n\n

hotel entrance<\/summary>\n

The hotel entrances are open from 7 a.m. to 10 p.m. If you go out in the evening, we ask that you take your room key with you. You can use this to open the entrance door.<\/p>\n<\/details>\n\n\n\n

What shopping options are available locally? <\/summary>\n

In Rohrmoos there is a Grei\u00dfler (small shop) where you can buy selected items. For larger purchases, we recommend that you get everything you need when you arrive in Schladming. Here you will find a billa, SPAR or even a Unimarkt. <\/p>\n<\/details>\n\n\n\n

What should not be missing from the packing list?<\/summary>\n

Since yoga is offered daily in our hotel and a yoga class is one of our inclusive services, you should definitely bring comfortable sports clothes with you. For the sake of the environment, we also do not have any hotel "slippers". So it would be great if you packed your flip flops. <\/p>\n<\/details>\n\n\n\n

bathrobes and bath towels<\/summary>\n

In our wellness area you will find plenty of bath towels. We are also happy to provide a bathrobe on request (rental fee
\u20ac 5,\u2013 per bathrobe).<\/p>\n\n\n\n

<\/p>\n<\/details>\n\n\n\n

What's going on in Schladming in the evening?<\/summary>\n

Of course you will find a number of nice restaurants and bars. We recommend that you reserve a table if possible.
Bars and nightlife:
In Rohrmoos<\/strong>
Adventure world\/ Pfitschi \/Knappenalm with bowling alley:
Rohrmoos 215, 8971 Schladming-Rohrmoos, +43 3687 61301, www.erlebniswelt.at<\/p>\n\n\n\n

Tauernalm:
Rohrmoosstr. 208, 8971 Schladming-Rohrmoos, +43 3687 61672, www.tauernalm.at
<\/p>\n\n\n\n

Hoo-Ruck: Rohrmoosstra\u00dfe 265, 8971 Rohrmoos Untertal, +43 676 9641337, www.hoo-ruck.at

ARX Guesthouse: Rohrmoosstra\u00dfe 91, 8971 Schladming-Rohrmoos,+43 3687 61493, www.das-arx.at
<\/p>\n\n\n\n

In Schladming<\/strong>
www.topbars.at<\/p>\n<\/details>\n\n\n\n

What opportunities are there for families locally?<\/summary>\n

In summer, families with the Schladming-Dachstein Card (inclusive card) enjoy numerous discounts and included offers throughout the region. These include free mountain and valley rides, use of public transport, special children's activities, and much more. And in winter? The mountains beckon with their snowy adventures.<\/p>\n\n\n\n

<\/p>\n<\/details>\n\n\n\n

Do you need a babysitter?<\/summary>\n

We are prepared for that too. Here you will find a selection for the individual care of your child: www.kinderdrehscheibe.net<\/a> \u2028<\/p>\n<\/details>\n\n\n\n

Are dogs allowed in the biYou Ecoquartier?<\/summary>\n

Yes, dogs are allowed in selected rooms and in one cabin upon request. The price is \u20ac25 per night including a dog bed, dog bowl, dog bag and dog towel.<\/p>\n<\/details>\n\n\n\n

Yoga sessions at biYou<\/summary>\n

Yoga classes are held regularly in our house (or on the yoga terrace). On our website at yoga<\/a> You can find the current course schedule here. We differentiate between yoga retreats (a fixed program for a stay with us) and open yoga sessions. Your host, Karin, will also be happy to answer any questions you may have about yoga. <\/p>\n<\/details>\n\n\n\n

Participate in yoga as an external guest?<\/summary>\n

Our yoga hotel and studio regularly host yoga classes for beginners and advanced students. We offer open classes, which you can join at any time as a hotel guest or external participant. We also offer week-long courses, which, as the name suggests, extend over a longer period and usually focus on a specific theme. You can find our yoga offerings at (link). External yogis can also register here.<\/p>\n<\/details>\n\n\n\n

Ice swimming at biYou Schladming<\/summary>\n

Ice bathing is on everyone's lips. And rightly so. At biYou you can also get into the ice-cold water under supervision. You can find current dates under offers<\/a>.<\/p>\n<\/details>\n\n\n\n

Wellness at biYou Schladming<\/summary>\n

In and around the hotel you will find relaxation and recreation. Especially after an active day, it is good to recharge your batteries in the sauna in the evening. Our small wellness area with Finnish sauna, relaxation room and roof terrace is available to you from 4.30 p.m. in winter. In summer we adapt to the current weather conditions. We also offer a wide range of massages. <\/p>\n<\/details>\n\n\n\n

Rent seminar rooms in Schladming for workshops & more?<\/summary>\n

A lot is possible with us. Whether you are planning a seminar, workshop or simply a business meeting. With our two modern and light-flooded workflow rooms, you are sure to find a special place. Here are a few key facts: <\/p>\n\n\n\n

Room "Berg": <\/p>\n\n\n\n

Our seminar room "Berg" offers a generous 96m\u00b2 of space for a variety of events, from yoga sessions to creative workshops and productive workations. The room is perfectly equipped to create an inspiring environment for both body and mind.<\/p>\n\n\n\n

Equipment for Yoga & Exercise<\/p>\n\n\n\n

20 yoga mats for relaxed or intensive sessions
20 blankets to increase comfort during sessions
40 yoga blocks for support and flexibility
20 straps for stretching exercises and correct posture
20 cushions for extra comfort and relaxation
Technical Equipment & Presentation<\/p>\n\n\n\n

Bluetooth amplifier and speakers for excellent sound during presentations or relaxation music
1 flipchart with pens for spontaneous notes or brainstorming
1 projector and screen for presentations, videos and interactive workshops
1 microphone or headset for clear communication in larger groups
Furniture & Flexibility<\/p>\n\n\n\n

20 chairs and 10 tables that can be arranged flexibly - perfect for seminars, meetings or creative work groups<\/p>\n<\/details>\n\n\n\n

Yoga for companies, events, supporting program Schladming<\/summary>\n

Yoga can also be booked with us as a corporate event or as an individual supporting program. Whether it's one session, yoga in the mountains, or over several days. We look forward to hearing from you. <\/p>\n<\/details>\n\n\n\n

Can you also buy vouchers?<\/summary>\n

Would you like to give the gift of a good time, yoga lessons or a healthy breakfast at biYou? We'd be happy to. You can get vouchers of all kinds directly from us at the hotel or online. Click here to go to our voucher shop. <\/p>\n<\/details>\n\n\n\n

Where can I find the best information about the local weather?<\/summary>\n

On the Planai TV channel you can see the current weather on the Dachstein and the Planai via webcam.<\/p>\n<\/details>\n\n\n\n

Can I have breakfast at biYou Schladming even without staying overnight?<\/summary>\n

Yes, of course, upon request and prior registration you can enjoy our organic breakfast in the Bistro Bergkristall together with your loved ones. <\/p>\n<\/details>\n<\/div>\n\n\n\n

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